Privacy Policy

Last Updated: 28.11.2025

This Privacy Policy describes how Areasolar (“we”, “our”, “us”) collects, uses, discloses, and protects your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

1.1 Information You Provide Directly

When you:

  • Request a quote

  • Contact us

  • Submit a support request

We may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Company name

  • Payment information

  • Order details

1.2 Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages viewed

  • Referring URLs

  • Time spent on the site

  • Cookies and tracking technologies

This helps us understand how visitors use our website and improve performance.

1.3 Information from Third Parties

We may receive information from:

  • Payment processors

  • Shipping and logistics partners

  • Marketing platforms

  • Fraud-prevention services

2. How We Use Your Information

We use your information for the following purposes:

2.1 Responding to Inquiries and Quote Requests

  • Preparing and responding to quote requests

  • Communicating product availability and specifications

  • Providing pricing, logistics, and lead-time information

2.2 Customer Support & Communication

  • Responding to questions or requests

  • Providing technical or general assistance

  • Maintaining communication records

2.3 Website Operation & Improvement

  • Monitoring website performance

  • Improving user experience and content

  • Analyzing visitor behavior and traffic patterns

2.4 Marketing (Consent-Based)

  • Sending marketing or informational emails only if you have given consent

  • Providing updates on products or services relevant to your inquiry

You may opt out of marketing communications at any time.

2.5 Legal & Compliance Purposes

  • Complying with legal obligations

  • Preventing fraud or misuse of the website

  • Responding to lawful requests by authorities

3. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality and speed

  • Analyze website traffic

  • Understand user interaction

  • Support optional analytics and marketing tools

You may disable cookies in your browser settings.
Please note that disabling cookies may affect some website features.

4. How We Share Your Information

We may share your information with the following:

4.1 Service Providers

  • Payment processors

  • Shipping carriers

  • Email service providers

  • Website hosting platforms

  • IT and security partners

4.2 Marketing Partners

Only if you consent to analytics or advertising cookies.

4.3 Legal Authorities

When required by law, regulation, or court order.

4.4 Business Transfers

If we merge, sell assets, or undergo acquisition, customer data may be transferred.

5. How We Protect Your Information

We take data security seriously.
Measures include:

  • Encrypted payment processing (SSL/TLS)

  • Restricted internal access

  • Secure servers and firewalls

  • Regular software updates

However, no method of transmission or storage is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

You may request deletion at any time (see Section 9).

7. Children’s Privacy

Our website is not intended for anyone under 18 years old.
We do not knowingly collect data from children.

8. Your Rights

Depending on your location (GDPR, CCPA, CPRA, etc.), you may have the right to:

✔ Access your data
✔ Correct inaccurate information
✔ Request deletion
✔ Object to data processing
✔ Request data portability
✔ Opt out of marketing communications
✔ Withdraw consent at any time

To exercise these rights, contact us.

9. Email Communications

You may opt out of marketing emails at any time by contacting us directly.

Operational or inquiry-related communications (such as responses to quote requests) are necessary and cannot always be opted out of while communication is ongoing.

10. International Transfers

If you access our website from outside the country where our servers are located, your information may be transferred internationally.

We ensure such transfers comply with applicable data protection laws.

11. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices, content, or security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect immediately upon posting on our website.

The “Last Updated” date reflects the latest update.

13. Contact Us

If you have questions or wish to exercise your privacy rights, contact us.

Areasolar
88 Haigang Middle Road,
Beilun District, Ningbo Zhejiang,
China 315800